
July 2010 marks the debut measurement of social media websites as part of ACSI's E-Business segment. ACSI releases results on a monthly basis to bring stakeholders in-depth coverage of various sectors of the economy thoughout the entire calendar year.
The national index is updated quarterly, factoring in ACSI scores from more than 225 companies in 45 industries and over 130 government agencies, departments, and websites.
Read Claes Fornell's commentary on the latest ACSI scores
Coming in August 2010: Satisfaction results for automobiles & light vehicles, along with the second quarter 2010 update of the national ACSI index.