Eat This, Not That! | February 12, 2025 Sam’s Club Just Beat Costco in This Key Category and Shoppers Are Taking Notice Costco still dominates, but Sam’s Club’s latest move has shopper Read more
Martha Stewart | February 6, 2025 This Is the Most Popular Supermarket in the US, According to a New Study Read more
Real Simple | February 5, 2025 More Than 41,000 Consumers Just Picked a New Favorite Supermarket Chain—and It Beat Costco Read more
Parade | February 3, 2025 America’s Favorite Supermarket Was Just Named—But It’s Not the One You’d Expect Read more
Progressive Grocer | January 28, 2025 Trader Joe’s, Publix and Sam’s Club Earn Top Marks for Customer Satisfaction Read more
Chain Store Age | January 28, 2025 ACSI: Chewy, Sam’s Club, TJX shine in latest satisfaction survey Read more
Food Navigator | January 28, 2025 Consumers are Satisfied with supermarkets, but digital cracks emerge Read more
Business Insider | January 28, 2025 Sam’s Club rockets past Costco in customer Satisfaction thanks to its touch-free checkout tech Read more
WhiteHouse.gov | January 8, 2025 FACT SHEET: Delivering Results for the American People Through the Biden-Harris President’s Management Agenda Read more
FederalNewsNetwork.com | January 4, 2025 Agency officials make their ‘efficiency’ pitch. Trump’s transition team takes note Read more
Yahoo! Entertainment | December 7, 2024 Dwayne ‘The Rock’ Johnson says he used to wrestle for $40 in flea markets — now he’s one of the world’s top-paid actors Read more
CX Dive | November 22, 2024 US customer satisfaction climbs to new heights from pandemic low Read more
Forbes | November 18, 2024 How Wawa Became America’s Best-Loved Convenience Store and a Retail Phenomenon Read more
CX Dive | November 13, 2024 Satisfaction with federal government services climbs to 7-year high Read more
FedScoop | November 12, 2024 Public satisfaction with government services hits highest mark in seven years, survey finds Read more
Property Casualty 360 | October 15, 2024 Top P&C insurers for customer satisfaction in 2024 Read more
National Mortgage Professional | October 15, 2024 Mortgage Lenders Have Work To Do When It Comes To Customer Service, Survey Says Read more
NBC10 Philadelphia | October 1, 2024 Wawa or Sheetz? Wawa is taking it in new study that scored it as the best in America Read more
CNN | October 1, 2024 A winner has been crowned between Wawa and Sheetz for convenience store superiority Read more
CNBC | October 1, 2024 Consumers have crowned Wawa the nation’s No. 1 convenience store chain Read more
Penn Live | October 1, 2024 Customers rank this Pa. convenience store chain as best in nation Read more
CSP Daily News | October 1, 2024 Wawa Takes Top Spot as C-Store Chains Vie for Customer Satisfaction Read more
NJ.com | October 1, 2024 Wawa is named ‘best convenience store,’ according to national survey. See who the popular chain beat out to win the title Read more
Home Theater Review | September 17, 2024 Samsung Tops ACSI Rankings For TV Service Excellence In 2024 Read more
Consumer Affairs | September 17, 2024 How customers ranked PC, TV and appliance companies in 2024 Read more
Tom's Guide | September 17, 2024 New report reveals which appliance brands are rated highest by consumers Read more
Mobility Makers with 'JR Morning (listen on Apple Podcasts) | August 21, 2024 Forrest Morgeson ~ Mobility Makers Read more
Consumer Affairs | August 21, 2024 It’s a new day in car customer satisfaction, led by Subaru and hybrids Read more
Teslarati | August 21, 2024 Ford’s love affair with EVs softens as profitability and consumer trends take focus Read more
Teslarati | August 20, 2024 Tesla tops Consumer Satisfaction Index for luxury vehicles with Mercedes-Benz Read more
Torque News | August 20, 2024 Subaru Catches Toyota For Top Customer Satisfaction Supremacy Read more
Auto Remarketing | August 20, 2024 The most satisfied car owners drive hybrids, study finds Read more
CX Dive | August 19, 2024 Customer satisfaction dips, deviating from years of growth, ACSI found Read more
Search Engine Journal | July 26, 2024 Study Backs Google’s Claims: AI Search Boosts User Satisfaction Read more
Digital Information World | July 24, 2024 Social Media Supremacy: This New Survey Shows Which Apps Are Winning Users’ Hearts Read more
PC Mag | July 23, 2024 TikTok, YouTube Battle for Satisfaction Supremacy, Facebook Hate Calms a Bit Read more
Restaurant Dive | July 15, 2024 Mobile apps drive fast food satisfaction – so long as service is speedy Read more
CX Dive | July 1, 2024 Restaurant customer satisfaction grows despite rising prices, ACSI finds Read more
Inc. | June 26, 2024 Chick-fil-A Just Got Some Very Good News. This Number Will Surprise You Read more
Restaurant Business Magazine | June 25, 2024 Chick-fil-A’s top-ranking customer-satisfaction score may be slipping Read more
Nation's Restaurant News | June 25, 2024 Texas Roadhouse, LongHorn Steakhouse outrank the industry on customer satisfaction Read more
Chain Store Age | June 25, 2024 Chick-fil-A rules the fast-food roost when it comes to customer satisfaction Read more
NerdWallet | June 12, 2024 Travelers Think Every Airline Has Improved This Year — Except One Read more
Forbes | June 9, 2024 Flying High: How Airlines Are Soaring To New Heights In Passenger Satisfaction Read more
CNET | June 4, 2024 Most People Still Aren’t Happy With Their Internet, But It’s Getting Better Read more
Fierce Network | June 4, 2024 AT&T remains top dog in fiber customer satisfaction, says ACSI Read more
Detroit News | May 10, 2024 DTE sends line workers to ‘storm school’ to improve its outage record Read more
Hotel Dive | April 23, 2024 Customer satisfaction with lodging is back to pre-pandemic levels: report Read more
Fortune | April 23, 2024 Alaska Airlines, Hilton hotels top travel Customer Satisfaction Index Read more
Charlotte Observer | March 7, 2024 What a new national survey says about customer service from Charlotte’s big banks Read more
Business Insider | February 8, 2024 Walmart and Target are gaining ground on Costco in customer satisfaction Read more
Austin American-Statesman | February 8, 2024 H-E-B, Costco or Publix? These supermarkets tied for best customer satisfaction nationwide Read more
NJ.com | February 7, 2024 Costco, Publix, H-E-B tie for 1st in customer satisfaction, survey shows Read more
KENS-TV | February 5, 2024 Best grocery stores: HEB ties at #1 in 2024 customer satisfaction Read more
KXAN-TV | February 5, 2024 H-E-B ties as best supermarket in the country for customer satisfaction Read more
Houston Chronicle | February 4, 2024 H-E-B ranks first in customer satisfaction study. What did it tie with — and what did it dethrone? Read more
San Antonio Current | February 2, 2024 San Antonio’s H-E-B tied in ranking as nation’s best grocery chain Read more
Retail Info Systems | January 30, 2024 7 Retailers With the Highest Customer Satisfaction 2024 Read more
Store Brands | January 30, 2024 Private Label Helps Boost Retail Customer Satisfaction Scores Read more
The Street | January 30, 2024 Key Costco investment pays off for members and the warehouse club Read more
USA Today | November 21, 2023 National Fast Food Day: See how your favorite fast-food restaurants ranked this year Read more
FedScoop | November 15, 2023 Satisfaction with U.S. government services is rising, report finds Read more
Progressive Grocer | November 3, 2023 Which Retailers Rank High For Customer Satisfaction Ahead of the Holiday Season? Read more
Chain Store Age | November 3, 2023 Amazon, Chewy rank highest for customer satisfaction ahead of holiday season Read more
PCMag | September 21, 2023 Samsung’s Android Tablets Help It Move in on Apple in Customer Satisfaction Survey Read more
Forbes | August 22, 2023 Early Electric Vehicle Adopters Forgive Reliability Problems; What About When We All Have One? Read more
The Daily Meal | August 4, 2023 Outback Steakhouse Is Investing In New Tech To Improve Its Food And Dining Experience Read more
Food On Demand | June 29, 2023 Full-Service Dining Satisfaction Back To Pre-Pandemic Levels Read more
Nation's Restaurant News | June 27, 2023 Chick-fil-A Ranked No. 1 For Customer Satisfaction For The 9th Straight Year Read more
The Street | April 21, 2023 Southwest Airlines Gets Some Surprising News (You May Not Like It) Read more
California Review Management | March 21, 2023 Are Customer Expectations Skyrocketing – What Can Companies Do? Read more
The Wall Street Journal | March 7, 2023 As Customer Problems Hit a Record High, More People Seek ‘Revenge’ Read more