For health care providers, timely, efficient, and patient-centered delivery of quality care is paramount. ACSI tracks industry satisfaction over a wide range of health professionals—including doctors, dentists, optometrists, and mental health specialists—providing predictive insights and action recommendations to improve the patient experience.
At a glance:
Most recent data:
hospitals, nonhospital care
Satisfaction Benchmarks by Industry
Patient Care Benchmarks Year-Over-Year Industry Trends
Industry averages are weighted by companies’ market shares.
2023 results based on data collected October 2022 – September 2023