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The American Customer Satisfaction Index’s news and resources provide the most up-to-date information about ACSI results, including expert analysis of trends and customer satisfaction benchmarking for individual companies and industries, as well as implications of changes in customer satisfaction at the national level for the U.S. economy.

ACSI Press Releases


ACSI Press Releases

Press Release Mortgage and Insurance Study 2025


October 28, 2025


ACSI Press Releases

Press Release Convenience Store Study 2025


October 7, 2025


ACSI Press Releases

Press Release Home Appliance and Electronics Study 2025


September 9, 2025


ACSI Press Releases

Press Release Automobile Study 2025


August 19, 2025


ACSI Press Releases

Press Release National ACSI Q2 2025


August 12, 2025


ACSI Press Releases

Press Release Entertainment Study 2025


July 22, 2025


Explore All ACSI Press Releases

ACSI Insights


ACSI Blogs

Value and Convenience Define the 2025 Holiday Retail Season


October 21, 2025


ACSI Blogs

Sportsbooks Are Busy. But Are They Building Loyalty?


September 17, 2025


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ACSI In The News

When-it-comes-to-consumer-satisfaction-among-online-retailers-its-heavens-to-Etsy-

This Is Considered the Best Online Retailer in Terms of Customer Satisfaction


October 31, 2025

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Slashgear »

New-Report-Best-Banks-For-Customer-Satisfaction

Report: Detroit’s Rocket Leads Mortgage Lenders in Customer Satisfaction


October 28, 2025

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DBusiness »

Blue ballpoint pen and a calculator on a loan agreement, preparation for filling and signing a form on a clipboard.

ACSI report reveals the best and worst mortgage lenders for customer satisfaction


October 28, 2025

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Consumer Affairs »

acsi-property-and-casualty-industry

ACSI Survey Ranks Rocket Mortgage Top Lender


October 28, 2025

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National Mortgage Professional »

acsi-video-on-demand-industry-thumb

HBO Max Increases Prices for All Tiers


October 22, 2025

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TV Tech »

acsi-nondurable-products-industry-thumb

This Unexpected Chain Was Just Named the Best Convenience Store in the U.S.


October 22, 2025

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Allrecipes »

acsi-televisions-featured

This Is Considered The Best Major TV Brand In Terms Of Customer Satisfaction


October 21, 2025

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SlashGear »

American-Fast-Food-and-Fast-Casual-Restaurants,-Ranked-by-Customer-Satisfaction--

This Fast Food Chain Has Some Of The Best Customer Service, According To Reviews


October 20, 2025

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Chowhound »


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