Blog

Patch | January 30, 2026

Publix No Longer Top Grocer In U.S., Consumer Index Report Says

Supermarket News |

Trader Joe’s surpasses Publix in customer satisfaction ranking

Move over Publix! New survey finds this grocery store is not top in US

Grocery store edges out Publix as America’s favorite

StoreBrands | January 29, 2026

Trader Joe’s Overtakes Publix as Top-Ranked Grocer in 2026 ACSI Study

Celebrating Federal Employees and Recognizing the Path Ahead

Progressive Grover | January 28, 2026

Trader Joe’s Dethrones Publix in Supermarket Customer Satisfaction Rankings

Publix Was Just Dethroned As America’s Top Grocery Store By This Iconic Chain

MacTech | January 27, 2026

Apple Store rankings rise 4% to 79 in ACSI Retail and Consumer Shipping Study

Customer satisfaction with online retail stabilizes

These 3 companies just earned the highest score in customer satisfaction: Can you guess the brands?

Click on Orlando |

REPORT: Publix is no longer Florida’s top grocer. Here’s who took No. 1

ACSI® Retail and Consumer Shipping Study 2026

Press Release Retail and Consumer Shipping Study 2026

ACSI® Blog | January 21, 2026

From Family to Facility: Navigating the New Senior Care Landscape

THESE ARE SOME OF THE MOST RELIABLE USED LAPTOP BRANDS YOU CAN BUY

The Intuitive Cusotmer Podcast | January 20, 2026

Uncomfortable Truth: The Focus on Customer Experience Hasn’t Paid Off, Why? (Podcast Episode)

Government Executive | January 15, 2026

Let’s play a drinking game

Chosun Biz | January 11, 2026

Samsung targets U.S. market with AI appliances showcased at Best Buy

Chain Store Age | January 5, 2026

Chick-fil-A ‘Newstalgia’ campaign includes new menu items, sweepstakes

Convenience Store News | December 18, 2025

Reinvention, Not Routine, Will Define C-store Success in 2026

BGR | December 14, 2025

This Is Considered The Best Major Smart TV Brand In Terms Of Customer Satisfaction

Shopping Appliances? Customers Say This Is The Most Reliable Fridge Brand Of 2025

Detriot Free Press | December 9, 2025

Chick-fil-A Ann Arbor location to open Dec. 12: How restaurant is different

Destination CRM | December 8, 2025

Government Service Highs and Lows

Motor Illustrated |

The 10 brands with the highest customer satisfaction in 2025

Slash Gear | December 7, 2025

This Is Considered the Best Vacuum Cleaner Brand by Customer Satisfaction

US News | December 1, 2025

Credit Union vs. a Bank

Federal News Network | November 26, 2025

Customer satisfaction with federal benefits and services sees a two-decade high

BGR | November 23, 2025

This Is The Best Cheap TV Brand According To Customer Satisfaction

SlashGear | November 22, 2025

This Is Considered the Best Major PC Brand in Terms of Customer Satisfaction

ACSI® Blog | November 20, 2025

The Hidden Cost of Simplifying Customer Data

Pre-Shutdown Survey Shows Tech Boosting Satisfaction with Government Services

Carrier Management | November 19, 2025

Amid Higher Costs, Changing Customer Expectations P/C Insurer Rankings Down Overall

TheTruthAboutCars.com |

How Long Is This Sustainable?

FEDSCOOP | November 18, 2025

Government services, tech earn high marks from public in pre-shutdown survey

Press Release Federal Government Study 2025

ACSI® Federal Government Study 2025

CX Dive | November 14, 2025

Stagnant customer satisfaction offers warning to business, ACSI says

November 13, 2025

Press Release National ACSI Q3 2025

Travel Weekly | November 12, 2025

How airlines can cope with the threat of digital disasters

ACSI® Blog | November 11, 2025

The Longest Federal Government Shutdown in History: How Americans Are Feeling the Impact

Slashgear | October 31, 2025

This Is Considered the Best Online Retailer in Terms of Customer Satisfaction

DBusiness | October 28, 2025

Report: Detroit’s Rocket Leads Mortgage Lenders in Customer Satisfaction

Consumer Affairs |

ACSI report reveals the best and worst mortgage lenders for customer satisfaction

National Mortgage Professional |

ACSI Survey Ranks Rocket Mortgage Top Lender

Press Release Mortgage and Insurance Study 2025

ACSI® Insurance and Mortgage Lenders Study 2025

TV Tech | October 22, 2025

HBO Max Increases Prices for All Tiers

This Unexpected Chain Was Just Named the Best Convenience Store in the U.S.

SlashGear | October 21, 2025

This Is Considered The Best Major TV Brand In Terms Of Customer Satisfaction

Value and Convenience Define the 2025 Holiday Retail Season

Chowhound | October 20, 2025

This Fast Food Chain Has Some Of The Best Customer Service, According To Reviews

This Gas Station Is Officially The Best US Convenience Store (And No, It’s Not Buc-Ee’s)

Sheetz? Wawa? Buc-ee’s? See ranking of nation’s best convenience stores by customers

Modern Restaurant Management | October 16, 2025

The New Hospitality Formula: Less Guesswork, More Guest Work

Move Over Wawa, A Midwest Rival Just Took The 2025 Crown For Customer Satisfaction

Southern Living |

This Surprising Convenience Store Was Just Named The Best In The Country

The Takeout | October 15, 2025

Wawa Dethroned — America Has A New Favorite Convenience Store

Daily Mail | October 14, 2025

Wawa dethroned as America’s No1 convenience store by Midwest rival

America’s New Favorite Convenience Store Isn’t Wawa Or Buc-Ee’s

Wawa and Buc-ee’s bested as America’s favorite convenience store — see which shops topped: survey

Energy Central | October 10, 2025

How to win customers and influence affordability

Wawa Loses Top Spot, Ties with Rival Sheetz for Second in Annual Customer Satisfaction Report

My San Antonio |

Buc-ee’s loses title of No. 1 US convenience store to upstart Wisconsin chain

The Philadelphia Inquirer | October 9, 2025

Wawa and Sheetz tied for no.2 for customer satisfaction in national survey

Patch | October 8, 2025

Nation’s Top Convenience Store Chains Ranked: See How PA’s Sheetz, Wawa Fared

Retail Wire | October 7, 2025

Why Are Kwik Trip, Wawa, and Sheetz Leading the C-Store Segment?

Sheetz and Wawa tied in new convenience store customer satisfaction ranking

CSP Daily News |

What c-store chain shook up the customer satisfaction leaderboard?

Convenience Store News |

Kwik Trip Leads Consumer Satisfaction Survey

Kwik Trip Jumps to Top Spot in C-Store Satisfaction Study

Chain Store Age |

ACSI: Kwik Trip, Wawa, Sheetz top latest C-store satisfaction index

American Banker |

The Most Powerful Women in Banking, No. 9, Kate Danella, Regions Bank

Customer satisfaction at Buc-ee’s stores has fallen slightly, per annual study

Wawa loses title as America’s favorite c-store

Philedlphia Business Journal |

Sheetz catches rival Wawa in annual convenience store satisfaction ratings

Houston Chronical |

Buc-ee’s slips to fifth as Kwik Trip tops ACSI convenience store study

Press Release Convenience Store Study 2025

ACSI® Convenience Store Study 2025

Retail Wire | October 2, 2025

How Can Giant Eagle Defend Pittsburgh?

The Korea Bizwire | September 29, 2025

Samsung Cordless Vacuum Tops U.S. and European Consumer Rankings

WebProNews | September 26, 2025

Why Every Logistics Business Needs a Fleet Route Planner to Stay Competitive

The Street | September 24, 2025

Forget CosMc’s, Chick-fil-A has a plan to take down Starbucks

Stacker | September 22, 2025

The 10 best fast-food chains in America in 2025

RCR Wireless News | September 19, 2025

Multifamily connectivity: Why MSPs outperform traditional ISPs

Discover 361 | September 17, 2025

You’re in a Long-term Relationship — with Your Smartphone

Sportsbooks Are Busy. But Are They Building Loyalty?

The Washington Post |

Finally, the era of free in-flight WiFi is near

9 Restaurant Chains With The Best Customer Service, According To Reviews

CX Dive | September 11, 2025

Chewy wants to make Chewy+ the top pet membership program

The two tech brands with the most satisfied customers might surprise you

WebProNews | September 9, 2025

HP Overtakes Apple in 2025 ACSI PC Satisfaction Rankings

Apple Insider |

Apple loses to HP in ACSI personal computer satisfaction survey

HP upends Apple as the most preferred PC; Microsoft, Acer plunge

This PC Maker Just Pushed Apple Out of the Top Spot for Customer Satisfaction

Press Release Home Appliance and Electronics Study 2025

ACSI® Home Appliance and Electronics Study 2025

Forbes | August 31, 2025

The Great Customer Patience Crisis: Why “Satisfactory” Service Is No Longer Enough

CarPro | August 28, 2025

Lexus & Subaru Top Satisfaction Survey

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