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Study Shows Disney, Netflix Continue To Dominate Traditional TV In Customer Satisfaction

Cox Communications home internet review: High speed, but at what cost?

Comcast Xfinity vs. Charter Spectrum: Which is Better For Cable Internet?

10 Differences Between Macs and PCs

5 Tips for a Safer Vacation Rental This Summer

5 Ways to Optimize Your Surveys for Better Customer Experience

Press Release Telecommunications 2020-2021

How Screwed Up Is The U.s. Pay Tv Biz? U-verse Tv, Which At&t Doesn’t Even Sell Anymore, Ranks No. 1 In Customer Satisfaction

Video Streaming Satisfaction Scores Slip, But Remain Higher Than Pay TV

Consumer Satisfaction With Streaming Services Slips, According to Survey

ACSI Telecommunications Study 2020-2021

The Sunday Brief: The (Technical) Future Of 5G—AT&T vs. T-Mobile

Report: The Best Smartphones for Customer Satisfaction

AT&T Vs. Cox Communications: Top Internet Providers Duke It Out

New Report: The Best Cell Phone Providers in America

iTrapped: All The Things Apple Won’t Let You Do With Your Iphone

New Report: Best And Worst Car Rental Companies In America

Apple’s Iphones Don’t Make Us As Happy As Samsung Galaxy Phones, Say Americans

Americans Say Samsung Galaxy Phones Make Them Much Happier Than Iphones

Android Circuit: Samsung Beats Apple

Samsung Edges Out Apple As America’s Best Smartphone

Cox Communications Home Internet: What To Know Before Signing Up

It’s Official! Samsung Galaxy Customers Happier Than Apple Iphone Users

America’s Favorite Smartphones Are A Trio Of Samsung Models

Press Release Wireless Phone Service and Cell Phones 2020-2021

ACSI Wireless Phone Service and Cell Phone Study 2020-2021

Samsung Makes More Satisfying Phones Than Apple, According To New Study

Galaxy Smartphone Users Are Happier Than Apple Customers, Study Shows

U.S. Smartphone Customers Are More Satisfied With Samsung Than Apple: Study

The Best Cable Internet Providers In 2021

Apple Dips Below Samsung In Annual Smartphone Customer Satisfaction Index

Optimum Home Internet: Everything You Should Know Before Signing Up

ATT&T Vs. Spectrum: Which Is Best For Your Home Internet Connection?

This Is America’s Worst Retailer

Press Release National ACSI Q1 2021

Business Travelers Less Satisfied With How Suppliers Handle Complaints

The Best High-speed Isps For Gigabit Internet

How To Close The Tax Gap? Provide Better Irs Service, As Well As More Audits Of The Rich

Best Internet Service Providers Of 2021

Press Release Travel 2020-2021

ACSI Travel Report 2020-2021

[Radio segment]

Did Smaller Crowds During The Pandemic At Least Help Travel Companies Provide Better Service? Yes And No

[News segment]

Customer Scores For Delta, U.S. Airlines Hit Record In Pandemic – Study

Chick-fil-a Wants You To Spend $2 Not To Go To Chick-fil-a

The Best Fiber Internet Providers Of 2021

The 11 Best Washing Machines To Buy In 2021, According To More Than 200 Hours Of Research

Frontier Home Internet Overview: Everything You Need To Know

This Is America’s Worst Retailer

Spectrum Home Internet Service: What You Need To Know

Verizon Home Internet Service: All You Need To Know

U.S. Natural Gas Service Outperforming Electricity In Customer Satisfaction, Says Survey

Customers Are Still Giving Their Utility A C- For Satisfaction

Press Release Energy Utilities 2020-2021

ACSI Energy Utilities Report 2020-2021

Report: The #1 Supermarket For Customer Satisfaction

Food And Beverage Preps For Post-pandemic Future

Comcast Xfinity Vs. Verizon Fios: Home Internet Coverage Compared

Report: The #1 Online Retailer For Customer Satisfaction

Report: The #1 Specialty Retail Store For Customer Satisfaction

These 2 Stores Are America’s Favorite Retailers

Customer Satisfaction Fell At Supermarkets In 2020

Retailers Challenged With Restoring Customer Satisfaction Lost During The Pandemic: ACSI Report

Press Release Retail and Consumer Shipping 2020-2021

ACSI Retail and Consumer Shipping Report 2020-2021

Shipping Delays, Limited Merchandise Lead To Lower Satisfaction In Online Retail: ACSI

Trader Joe’s Is No. 1 In Customer Satisfaction, But Metrics Down Overall

Customers Downgrade Grocers As Overall Satisfaction With Retailers Falls, Report Finds

Trader Joe’s Leads Again In Customer Satisfaction As Overall Retail Satisfaction Declines

ACSI: Apple’s Online Store Customer Satisfaction Score Dipped 4% In 2020

February 24, 2021

Texas Energy Crisis: 3 Ways Utilities Can Safeguard Satisfaction Post-winter Blackout

February 22, 2021

Survey Suggests Nondurable Manufacturers Need To Win Back Consumer Satisfaction

February 19, 2021

3 Ways Internet Retailers Can Win Back Customer Satisfaction

February 17, 2021

Press Release National ACSI Q4 2020

Covid-19 Update: ACSI Data Shows Decline In Customer Satisfaction Continues

February 12, 2021

ACSI Report: Satisfaction With Federal Government At Lowest Point Since 2015

February 9, 2021

Press Release Federal Government 2020

ACSI Federal Government Report 2020

Public Satisfaction With Government Continues Decline

January 27, 2021

How A Travel Agent Can Help Your Covid-era Travel Plans

ACSI Data: Nondurables Struggle, As 90% Of Major Manufacturers Fail To Satisfy Customers

ACSI Reveals Pandemic-induced Drop In Customer Satisfaction With Food Manufacturing

January 26, 2021

Press Release Nondurable Products 2019-2020

ACSI Nondurable Products Report 2019-2020

January 20, 2021

How Will Airlines Recover From The Damages Of 2020?

January 19, 2021

How Do Consumers Feel About The Travel Industry?

January 14, 2021

Press Release ACSI Analytics January 2021

December 16, 2020

Press Release Special COVID-19 Travel Report 2020

ACSI Special COVID-19 Travel Report 2020

December 10, 2020

Press Release National ACSI Q3 2020

November 18, 2020

Press Release Finance, Insurance, and Health Care 2019-2020

ACSI Finance, Insurance, and Health Care Report 2019-2020

October 31, 2020

Press Release Presidential Election 2020

October 27, 2020

Press Release Special COVID-19 Restaurant Study 2020

ACSI Special COVID-19 Restaurant Study 2020

October 20, 2020

Press Release Special COVID-19 Retail Study 2020

ACSI Special COVID-19 Retail Study 2020

September 22, 2020

Press Release Household Appliances and Electronics 2019-2020

ACSI Household Appliance and Electronics Report 2019-2020

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